General Microsoft Outlook Error Codes and Quick Fixes

Email is essential to our everyday lives, whether in business or for personal use. It has proven to be an integral part of our daily productivity, and has grown to become a 'staple dish' in every Malaysian household. Find out more on what could be possibly affecting your email when you are using Microsoft Outlook as a general 'organizer' to view different sets of emails and put tasks into calendar in order. Listed below are a list of general Microsoft Outlook Error Codes (I hope that this will provide you with a quick fix to a problem that you may face.):

0x800CCC00 LOAD SICILY FAILED

1. Try closing and restarting Microsoft Outlook.
2. If the same error persists wait 20-30 minutes for a server reset of your account then try again.
3. If the error still doesn't resolve there could be a corruption of the user account. Try setting up a second identity to see if it works.

0x800CCC01 INVALID CERTIFICATE CONTENT

1. Get your certificate re-issued by your authority server.

0x800CCC02 INVALID CERTIFICATE DATE

1. Get your certificate re-issued by your authority server.

0x800CCC03 USER ALREADY CONNECTED

1. You may be logged on to another machine. Close all connections to other machines and wait 20-30 minutes and try again.
2. Some mail servers will not recognize and improper disconnection. Resulting in the account being 'Poplocked', wait 20-30 minutes for it to time out.
3. If neither of this works, then there may be something wrong with your account.

0x800CCC05 NOT CONNECTED TO SERVER

1. Cannot connect to websites? You may have the wrong mail server type into your account settings or the server may be down.
2. If you can't get the websites then try reconnecting.
3. If it still fails try restarting your computer.
4. If it still does not work, check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.

0x800CCC0A MESSAGE DOWNLOAD INCOMPLETE

1. There could be a possible corruption of the pop3uidl file. Close the Internet connection and all programs. Search for the file 'pop3uidl' and delete it. Reconnect and it should work.
2. If the problem persists, repeat step 1 with a reboot before you check your mail again.
3. If it still does not work, you could have a corrupt or a very large attachment.

0x800CCC0B SERVER OR MAILDROP IS BUSY

1. Try to retrieve email about once every 5 minutes. Alternatively call your ISP help desk to make sure that the server hasn't crashed.
2. You may be logged on to another machine. Close all connections to other machines and wait 20-30 minutes and try again.
3. Some mail servers will not recognize and improper disconnection. Resulting in the account being 'Poplocked', wait 20-30 minutes for it to time out.
4. If neither of this works, then there may be something wrong with your account.

0x800CCC0D CAN'T FIND HOST

1. This error can appear if you have 'notify me if there are any new newsgroups' selected but don't have a news account set up. Go to Tools > Options > General Tab and un-tick this option.
2. If you can get to websites, you may just have the wrong mail server typed into your account details or the server may be down.
3. If you still can't get websites then hang up and try connecting again, followed by rebooting the computer.

0x800CCC0E FAILED TO CONNECT

1. This error can appear if you have 'notify me if there are any new newsgroups' selected but don't have a news account set up. Go to Tools > Options > General Tab and un-tick this option.
2. If you can get to websites, you may just have the wrong mail server typed into your account details or the server may be down.
3. If you still can't get websites then hang up and try connecting again, followed by rebooting the computer.

0x800CCC0F CONNECTION DROPPED

1. The modem or network cable is likely to be disconnected. If this happens frequently try updating the modem drivers or adding and Init string (could be possibly line noise).

0x800CCC10 INVALID ADDRESS

1. Check the spelling in the {TO: field of the email}. Delete the old message from the Outbox and try again.

0x800CCC11 INVALID ADDRESS LIST

1. Check the spellings of the address list and try it again.
2. If this still persists, check with the administrator to see if you have the correct access to the list from the terminal you are using.

0x800CCC12 SOCKET READ ERROR

1. Remove the TCP/IP protocol and reinstall it. Go into Network > Control Panel. (You might need your Windows CD for this task.)

0x800CCC13 SOCKET WRITE ERROR

1. This error sometimes appears when trying to download emails with attachments.
2. Remove the TCP/IP protocol and reinstall it. Go into Network > Control Panel. (You might need your Windows CD for this task.)

0x800CCC14 SOCKET INIT ERROR

1. Remove the TCP/IP protocol and reinstall it. Go into Network > Control Panel. (You might need your Windows CD for this task.)

0x800CCC15 SOCKET CONNECT ERROR

1. Remove the TCP/IP protocol and reinstall it. Go into Network > Control Panel. (You might need your Windows CD for this task.)

0x800CCC16 INVALID ACCOUNT

1. Check the spelling of the account name and re-enter the password taking care to spell it correctly.

0x800CCC17 USER CANCEL

1. You have pressed the cancel button.
2. If it is taking longer than usual there is a likelihood that the pop3uidl file is corrupted. Close your Internet connection and all other programs, delete the pop3uidl file and try again.

0x800CCC18 SICILY LOGON FAILED

1. Check account information; make sure the account is not case sensitive, close Outlook, restart and try reconnecting.
2. Create a different identity and see if it will logon from this identity with the same information.
3. Make sure the account is still active with the Internet Service Provider (ISP) and that the ISP is not having an email outlook.

0x800CCC19 TIMEOUT

1. This is a possible corruption of the pop3uidl file. Close your Internet connection and all other programs, delete the pop3uidl file and try again.

0x800CCC1A SECURE CONNECT FAILED

1. Your ISP may not require an SSL connection. Turn off SSL in the email account properties and try again.

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