Please be informed that there will be a planned system maintenance by DiGi that will be carried out during this time:
20th April (Thursday) 2015
00:00 ~ 06:00 hrs (GMT +8)
Details: LOT 30 Data Center Migration : IS-CORE & ADC Network Gateway Cut-over (CRQ000000224040, CRQ000000224041 & CRQ000000224042)
Impact: CPA Production - Service running on Server Platform will be unavailable for 1 hour (2am to 3am)
DiGi Telecommunications Sdn Bhd will be conducting a planned maintenance activity during the period indicated above. This is to ensure that we provide the highest quality of services to our valued customers.
Contact DiGi's Fast Recovery Center if there is any issue regarding this matter, through this number +6 (016) 300 3000 - Available 24 hours.
For EVERWORKS management inquiries please email us at info@everworks.com
For EVERWORKS technical inquiries please email us at cvs@everworks.com
Since this morning MYNIC is experiencing possibility of unauthorized access. Currently we are investigating reports on the affected websites. More details will be issued from time to time. Official statement will be issued before 5.00 pm today or once MYNIC identify the root cause.
Resellers are advised not to issue any statement on cause of the incident before MYNIC Official Statement is released. This is to avoid any misunderstanding.
MYNIC welcome any new information regarding to this issues. Please email channelmanagement@mynic.my or domreg@mynic.my
Thank you for your understanding and continued support.
Please be informed that there will be a planned system maintenance by DiGi that will be carried out during this time:
16th April (Thursday) 2015
00:00 ~ 06:00 hrs (GMT +8)
Details: Lot 30 Data Center Migration Project - L3 Switches Network migration from Lot 30 to Lot 43 (CRQ000000223532 & CRQ000000223537)
Impact: CPA Production - Service running on Server Platform will be unavailable for 1 hour (12am to 1am)
DiGi Telecommunications Sdn Bhd will be conducting a planned maintenance activity during the period indicated above. This is to ensure that we provide the highest quality of services to our valued customers.
Contact DiGi's Fast Recovery Center if there is any issue regarding this matter, through this number +6 (016) 300 3000 - Available 24 hours.
For EVERWORKS management inquiries please email us at info@everworks.com
For EVERWORKS technical inquiries please email us at cvs@everworks.com
We wish to express our regret for any inconveniences this planned maintenance may cause. We thank you for your cooperation and understanding in the matter. We will continue to strive to improve our level of service and we look forward to your continued support.
Facebook Inc. is opening up its messenger app so that other software developers can add new features, such as photos videos and other enhancements to their online conversations (Bloomberg 2015). Take a quick look at Bloomberg's quick 3 minute video to get a brief on Facebook's F8 conference below
*Skip to 1:31 to see what Mark had to say about making the Messenger App a place where customers can communicate with businesses that they care about.
Mark puts out a clear example of how this can be used to help your business, "if customer has put an order online, but would like to change it all they have to do is communicate through the Messenger App to get it done". Mark adds, "that when a customer has placed an order they can receive shipping information, receipts, and more also through the Messenger App".
Here are five suggestions to how your SME business could capitalize on Facebook opening up its Messenger App to other businesses and developers:
1. Provide more effective means of communication
Your SME Business could provide faster communication to the person's mobile, with simple and easy responses to allow effective initial enquiries to be addressed.
2. Give "real-time" information transmission to ease customer worries
Mark's earlier suggestion that businesses could send important information to customers after completing their purchases such as tracking information, and e-receipts that can be immediately scanned when physical items are delivered.
3. Add a key advantage, "human-factor" to your digital business
Technology has a tendency to alienate a person and perform very much like it was intended to be, a robot, but your business could be very different in having convenient means of communication to provide effective personalized support, and more.
4. Follow-up for services
What better way than to follow-up with a client or prospect right after a presentation or consultation, with scheduled future appointments that could link up with their phone's calendar applications, or even suggestion of future available times that your customers could likely need.
5. Save paper
You could reduce the need for a printable receipt, having to submit forms with digital integration. This also reduces repetitive work such as data entry.
Key Advantage: 44.78% of Malaysian Population Adoption
Here is hard evidence, empirical statistics, to show you why Facebook Messenger is a big thing. Lets compare Facebook Messenger with a notable competitor WeChat. According to Hays (2014) WeChat had 40 million users in 2014. While Facebook has some 1.23 billion users at the end of 2013 (Sedghi 2014).
Not convinced? Can't see how this helps you? Data suggests that Facebook adoption in Malaysia is staggering with 13.3 million users in 2013 making it 44.78% (World Bank Data: Malaysia Population is 29.7 million in 2013) of total Malaysian population (Mahadi 2013).
Take that approximate and multiply that with an indicator, and you would get a rough estimated market size to make use of. Combine that with industry contribution to Malaysia's GDP, approximately (USD 313.2 billion x 3) MYR 939.6 billion should give you a rough estimate of the market opportunity available to your business (World Bank 2015).
Barriers to entry, is a bunch of smush.
All you need to worry about is getting your business strategy right. Hosting for your SME Business is super easy with worry free hosting like this and you don't need to develop yourself, all you need to do is to hire a professional consultancy company to implement Facebook Messenger App into your business offerings.
Bloomberg 2015, Facebook Opens Up Messenger App to Developers and Businesses, Bloomberg, <http://www.bloomberg.com/news/articles/2015-03-25/facebook-opens-up-messenger-app-to-developers-businesses>
Hay, S 2014, The WeChat Revolution, The Clickz, <http://www.clickz.com/clickz/column/2363343/the-wechat-revolution>
Mahadi, N 2013, 13.3 million M'sians are Facebook users, Borneo Post, <http://www.theborneopost.com/2013/06/16/13-3-million-msians-are-facebook-users/>
Sedghi, A 2014, Facebook: 10 Years of Social Networking in Numbers, The Guardian,
<http://www.theguardian.com/news/datablog/2014/feb/04/facebook-in-numbers-statistics>
World Bank 2015, Malaysia, World Bank Data, <http://data.worldbank.org/country/malaysia>
Note:
If you like articles like this please bookmark this blog as there will be more similar and other topics regarding technology, business, telecommunication, and EVERWORKS related updates. Feel free to leave your comments on this topic below.
Please be informed that WebNIC will be conducting a maintenance purpose to enhance our current system performance and speed.
During the maintenance period, all the functions in Partner Central and API will be unavailable. However, domain resolution, URL forwarding and email forwarding will not be affected.
The maintenance details are as follow:
Maintenance
Unit
Date
Start Time (GMT+0800)
End Time (GMT+0800)
Production Downtime
WebNIC
April 02, 2015 (Thursday)
0000 hrs
0200 hrs
2 hours
If you have any questions or concerns, please feel free to contact WebNIC at support@webnic.cc.
We are among the fast growing and most comprehensive infrastructure hosting provider in Malaysia, who own multiple ISP-level Datacenter, Global Mobile Delivery Gateway, Unified Mobile Billing Gateway, and variety of application infrastructure in value-adding your ICT needs. We have everything an individual or a business needs to create an online and mobile business present!
