To guide you through the hassle of fixing the dreaded 502 Bad Gateway Error, let's go over what it is, the common causes and best ways to solve it.
What is a 502 Bad Gateway Error?
A 502 Bad Gateway Error is a general indicator that there's something wrong with a website's server communication. Since it's just a generic error, it doesn't actually tell you the website's exact issue. When this happens, your website will serve an error web page to your site's visitors.
We'll cover below the 5 common and effective solutions for analyzing and fixing most of the causes of 502 Bad Gateway Errors.
1. Clear your browser cache
Sometimes server connectivity issues are resolved relatively quickly. Before you dive deep into what's causing the problem, take steps to insure that this is actually a major error and not just a blip.
Wait a minute or two. Then reload the page. If the page loads with no error, this might've been a temporary connection problem.
If the page is still giving you an error, clear your browser cache and then try refreshing it once more.
2. Look for connectivity issues
Most websites live on multiple servers or third-party hosting providers. If your server is down for maintenance or any other reason, your website could serve visitors a 502 Bad Gateway Error page.
The only way to troubleshoot this issue is to wait for your server to finish maintenance or fix the problem causing the error.
If you don't want to contact your hosting service, one quick way to make this determination could involve running a ping test to see if messages are reaching your IP. If that doesn't work, move on to investigating the error.
3. Contact your hosting provider
If you can't figure out the problem on your own, or if you think your host company is the culprit, give them a call. They may be able to look deeper into what's going on and shed some light on the situation.
If the issue is on their end, they might be able to easily fix it. If the problem is something related to your website specifically, they might also be able to walk you through the solution.
4. Check your DNS changes
If you've recently changed host servers or moved your website to a different IP address, it'll make changes to your website's DNS server. This could cause your website to serve its visitors a 502 Bad Gateway Error page.
Your website won't run until these DNS changes take full effect, which commonly can take up to a few hours.
5. Go through your server logs
Server logs will provide details about your server's health and status. Sift through them to uncover and respond to any alarming information.
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