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Wednesday, 15 November 2017

5 Things to Start, Stop, and Keep Doing With Your SMS Marketing

If you're reading this it's likely you're trying to figure out a way to improve on your current SMS Marketing tactics.

SMS Marketing is a powerful tool as we've discussed about in previous posts where we've explored;

covering some of key topics on why we believe SMS Marketing is something you should seriously consider. Let's get straight into this:

How to improve your SMS Marketing 

1. Send SMS to lists that want to hear from you

If you have SMS lists that have low rates of engagement activity, stop sending more SMS to them. Every time you send to a list with low rates of engagement, it not just hurts your budgets, but also your reputation for connecting with your customers.

2. Have a goal for for each SMS before you press send

You should always have a goal in mind for every marketing effort you do. If you do not have a clear goal in mind, your customers receiving your SMS won't either. Some examples of these goals can be filling up a form for gated content, or redeeming a voucher code to be used in your store.

3. Personalise and test your SMS

SMS personalisation really works. When it comes to personalisation its best to stick to the basics such as recipient names. You don't want to come across as creepy, so it's best to leave it at that.

4. Experiment by sending SMS out on different days of the week

Stop sending SMS on Wednesdays. Just stop. Tuesday all the way through to Thursdays are the most popular days for sending out SMS but they're over saturated and might be overwhelming your subscribers. If you want your SMS to be opened try on different days like Monday or Fridays. You can also try on Saturdays, and make sure you include a call to action - there's a tendency here for consumers to react.

5. Engage with contacts that have engaged not uploaded lists

When someone willingly provides their information, the engagement is likely to be higher - the key here is willing. That's because they are willing or interested to hear from you, and they've told you so by engaging with your opt-in request. We've got an idea that would help to drive better engagement reach that might help with your SMS list building efforts through influencer engagement.

Never buy SMS lists, you're only hurting your reputation - your hard earned credibility will be hurt by doing this, and it is plain annoying to receive messages that don't matter to you. Here's an example: what if there's a guy that's interested in sports attire, but you end up sending claimable discount vouchers through SMS to him for the new red hot lipstick. There's a disconnection when you purchase lists, and the likelihood for backlash is greater. Why risk it?

SMS has strong merits, and it should be an avenue for you to consider to diversify your marketing channel participation. Having a targeted campaign enables you to direct your marketing campaigns to your customers immediately. Learn more about how we can help you with SMS. If you'd like to run through some ideas with us, just get in touch with us.

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