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Thursday 28 May 2015

Announcement - Office Close - 29th May 2015

Dear Valued Customers,


We would like to inform you that our office will be close for our EVERWORKS Company Trip on 29th of May 2015 (Friday) . We will resume our operation on 1st of June 2015 (Monday).

Kindly please do not hesitate to contact us if you need further clarification.

We can be contacted at admin@everworks.com or cvs@everworks.com


 Thank you for your continuous support.

Thursday 21 May 2015

Announcement - Planned Downtime Notification for MPG/BMG/EWIG - 22nd May 2015

Dear Valued Customers,

Kindly be informed that BMG services by Maxis will be unavailable as per below details:

Duration: 6:00 hrs
22 May 2015
0:00AM ~ 6:00AM GMT +8

Impact to users:

SMS/MMS/EWIG

Intermittent failure of charge related to prepaid MSISDN for below listed services.
  1. EWIG Charging
  2. SMS MT
  3. MMS MT
  4. SMS MO
We sincerely apologize for any inconvenience caused.

For urgent inquiries please contact this hotline 017-382 8028 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

Wednesday 13 May 2015

Announcement - DiGi Planned Maintenance Notification - 14th May 2015

Dear Valued Customers,

Please be informed that there will be a planned system maintenance by DiGi that will be carried out during this time:

14th May (Thursday) 2015
00:00 ~ 06:00 hrs (GMT +8)


Activity: CPA Capacity Upgrade (CRQ000000225866)
Impact: Total Downtime on DiGi/CPA Services. All MO and MT from all short codes will be failed during this period.

DiGi Telecommunications Sdn Bhd will be conducting a planned maintenance activity during the period indicated above. This is to ensure that we provide the highest quality of services to our valued customers.

Contact DiGi's Fast Recovery Center if there is any issue regarding this matter, through this number +6 (016) 300 3000 - Available 24 hours.


For EVERWORKS management inquiries please email us at info@everworks.com
For EVERWORKS technical inquiries please email us at cvs@everworks.com



We apologize for any inconvenience caused.

Tuesday 12 May 2015

Announcement - Planned Downtime Notification for MPG/BMG/EWIG - 13th May 2015


Dear Valued Customers,

Kindly be informed that ECP/BMG services by Maxis will be unavailable as per below details:

Duration: 4:00 hrs
13 May 2015
2:00AM ~ 6:00AM GMT +8

Impact to users:
  1. SMS/MMS MO will not be delivered to Content provider.
  2. SMS/MMS MT will not be delivered to Maxis users.
  3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
  4. EWIG charging will not available.
  5. BMG ECP/CRM portals will not be available
  6. USSD system will not be able to do charging.
We sincerely apologize for any inconvenience caused.

For urgent inquiries please contact this hotline 017-382 8028 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

EVERWORKS GST Announcement


2015 EVERWORKS GST Implementation


Please be informed since 1st April 2015 there has been a nationwide implementation of 6% goods and services tax (GST). 

All invoices from EVERWORKS will have an additional GST charge of 6% reflected according to government requirements. 

For existing contracts that are more than 1 year which surpasses the 1st April 2015 GST effective date, two invoices will be issued one with GST and the other without.

Important Note: GST is only applicable to Malaysian based companies and customers only. International customers and companies will not be charged the additional 6% GST.

*****

For further inquiry on this matter please email your inquiries to either your dedicated account manager or the EVERWORKS finance department at admin@everworks.com 

Kind regards,
Management.

Increase your MAIL Server Performance Process



Dear All Valued Customers, 

In order to better serve you and improve our MAIL Servers' performance processes, we take account security very seriously. There are a number of things you can do to help increase our servers' performance. To ensure that your important email accounts remain safe and to prevent email accounts getting hacked, we strongly recommend following these steps regularly:

To keep your account safe, here are a few tips on how to create a strong password:

1. Use a unique password for each of your importants accounts

Use a different password for each of your important accounts, like your email and online banking accounts. Re-using passwords is risky. If someone figures out your password for one account, that person could potentially gain access to your email, address, and even your money.

2. Change your password often

If someone has figured out your password, they might be accessing your account without you knowing. Regularly changing your password helps limit this type of unauthorized access.

3. Use a mix of letters, numbers, and symbols in your password

Using numbers, symbols and mix of upper and lower case letters in your password makes it harder for someone to guess your password. For example, an eight-character password with numbers, symbols and mixed-case letters is harder to guess because it has 30,000 times as many possible combinations than an eight-character password with only lower case letters.

4. Don't use personal information or common words as a password

Create a unique password that's unrelated to your personal information and use a combination of letters, numbers, and symbols. For example, you can select a random word or phrase and insert letters and numbers into the beginning, middle, and end to make it extra difficult to guess (such as "sPo0kyh@ll0w3En"). Don’t use simple words or phrases like "password" or "letmein," keyboard patterns such as "qwerty" or "qazwsx," or sequential patterns such as "abcd1234" which make your password easier to guess.

For Technical Enquiries, kindly contact our Critical Velocity Support Team at our :-


Office: +603-7806-3550
Hope you have a good hosting with EVERWORKS Solutions.




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