Announcement - Planned Downtime Notification for MPG/BMG/EWIG - 28th January 2015

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 6:00 hrs

28 January 2015

1:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.


For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

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Celcom SMSC Service Interruption - 22 January 2015

Dear Valued Customers,

Please be informed that there will be service interruptions to Celcom SMSC services. The downtime is to allow Celcom to perform SMSC migration.

Schedule
Duration: 06:00 hours
Start Date/Time: 22 January 2015 00:00:01 (Timezone GMT+8)
End Date/Time: 22 January 2015 06:00:00 (Timezone GMT+8)
Purpose: Celcom SMSC Migration

Impact to users:
1. All services for Premium, Bulk SMS for level  1/2/3/6 Shortcode will be affected.
2. Advisable CP to reschedule all activities for SMS Shortcode to a later time

We wish to express our regret for any inconveniences this planned maintenance may cause.  We thank you for your cooperation and understanding in the matter.  We will continue to strive to improve our level of service and we look forward to your continued support.

If you need further assistance, please do not hesitate to contact us at:

email: cvs@everworks.com.my. 

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[CANCELLED] - Planned Downtime Notification for MPG/BMG/EWIG - 21 January 2015

Dear Valued Customers,

Please be informed that the planned server maintenance by Maxis below on the 21st January 2015 is cancelled.

For EVERWORKS management inquiries please email us at info@everworks.com

For EVERWORKS technical inquiries please email us at cvs@everworks.com

We apologize for any inconvenience caused.

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 5:00 hrs

21 January 2015

2:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.

For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com

For technical inquiries please email cvs@everworks.com

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Planned Maintenance - EVERWORKS IDC - 23 January 2015

Dear Valued Customers,

Please be informed that we will be scheduling a planned maintenance on below date:-

Objective: To replace new patch cord for Everworks IDC Sdn Bhd

Planned Event Start : 23 January 2015 23:00 GMT+8 

Planned Event End : 23 January 2015 23:15 GMT+8

Downtime: 15 minutes

We wish to express our regret for any inconveniences this planned maintenance may cause.  We thank you for your cooperation and understanding in the matter.  We will continue to strive to improve our level of service and we look forward to your continued support.

If you need further assistance, please do not hesitate to contact us at:

email: cvs@everworks.com.my. 

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Announcement - Planned Downtime Notification for MPG/BMG/EWIG - 14th January 2015

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 5:00 hrs

14 January 2015

2:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.


For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

Read More

Announcement - Planned Downtime Notification for ECPA/BMG/EWIG - 09th January 2015

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 5:00 hrs

09 January 2015

2:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.

For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

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Announcement - Planned Maintenance Notification - 12th January 2015

Dear Valued Customers,

Please be informed that there will be a planned system maintenance by DiGi that will be carried out during this time:

12th January 2015 (Monday)

00:00 ~ 06:00 hrs (GMT +8)

Details: CPA VPN Gateway Lot 30 Relocation

DiGi Telecommunications Sdn Bhd will be conducting a planned maintenance activity during the period indicated above. This is to ensure that we provide the highest quality of services to our valued customers.

Contact DiGi's Fast Recovery Center if there is any issue regarding this matter, through this number +6 (016) 300 3000 - Available 24 hours.

For EVERWORKS management inquiries please email us at info@everworks.com

For EVERWORKS technical inquiries please email us at cvs@everworks.com

We apologize for any inconvenience caused.

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Postponement Announcement - Planned Maintenance Notification - 7th January 2015

Dear Valued Customers,

Please be informed that the planned system maintenance by DiGi below on the 7th January 2015 will be postponed. A new date will be provided again once it is confirmed.

For EVERWORKS management inquiries please email us at info@everworks.com

For EVERWORKS technical inquiries please email us at cvs@everworks.com

We apologize for any inconvenience caused.

Dear Valued Customers,

Please be informed that there will be a planned system maintenance by DiGi that will be carried out during this time:

7th January 2015 (Wednesday)

00:01 ~ 06:00 hrs (GMT +8)

Details: Lot 30 Data Center Migration Project  -  CPA VPN Firewall and Management server Power Cycle

Service Impact as below:

Expected Outcome: Seamless force failover

Worst Case: CPA services will be unavailable @1 hour

DiGi Telecommunications Sdn Bhd will be conducting a planned maintenance activity during the period indicated above. This is to ensure that we provide the highest quality of services to our valued customers.

Contact DiGi's Fast Recovery Center if there is any issue regarding this matter, through this number +6 (016) 300 3000 - Available 24 hours.

For EVERWORKS management inquiries please email us at info@everworks.com

For EVERWORKS technical inquiries please email us at cvs@everworks.com

We apologize for any inconvenience caused.

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