Announcement [UPDATED] - WebNIC Urgent Maintenance - 26th February to 2nd March 2015

Update: Please be informed that the system maintenance will prolong to 2nd March 2015, 5PM [GMT+0800].

Dear Valued Customers,

Please be informed that WebNIC will be conducting an Urgent Maintenance.

During the maintenance period, all the fuctions in Partner Central will be unable to proceed. However, API and domain resolution will not be affected.

The maintenance details are as follows:

Maintenance
Unit	Date	Start Time (GMT+0800)	End Time (GMT+0800)	Production Downtime
WebNIC	February 26, 2015 (Thursday) to March 2, 2015 (Monday)	0645 hrs	1700 hrs	4 days, 5 hours, 15minutes

If you have any questions or concerns, please feel free to contact WebNIC at support@webnic.cc.

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

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Happy Chinese New Year from EVERWORKS!

Happy Chinese New Year!!

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Announcement - Planned Downtime Notification for MPG/BMG/EWIG - 28th January 2015

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 6:00 hrs

28 January 2015

1:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.


For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

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Celcom SMSC Service Interruption - 22 January 2015

Dear Valued Customers,

Please be informed that there will be service interruptions to Celcom SMSC services. The downtime is to allow Celcom to perform SMSC migration.

Schedule
Duration: 06:00 hours
Start Date/Time: 22 January 2015 00:00:01 (Timezone GMT+8)
End Date/Time: 22 January 2015 06:00:00 (Timezone GMT+8)
Purpose: Celcom SMSC Migration

Impact to users:
1. All services for Premium, Bulk SMS for level  1/2/3/6 Shortcode will be affected.
2. Advisable CP to reschedule all activities for SMS Shortcode to a later time

We wish to express our regret for any inconveniences this planned maintenance may cause.  We thank you for your cooperation and understanding in the matter.  We will continue to strive to improve our level of service and we look forward to your continued support.

If you need further assistance, please do not hesitate to contact us at:

email: cvs@everworks.com.my. 

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[CANCELLED] - Planned Downtime Notification for MPG/BMG/EWIG - 21 January 2015

Dear Valued Customers,

Please be informed that the planned server maintenance by Maxis below on the 21st January 2015 is cancelled.

For EVERWORKS management inquiries please email us at info@everworks.com

For EVERWORKS technical inquiries please email us at cvs@everworks.com

We apologize for any inconvenience caused.

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 5:00 hrs

21 January 2015

2:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.

For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com

For technical inquiries please email cvs@everworks.com

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Planned Maintenance - EVERWORKS IDC - 23 January 2015

Dear Valued Customers,

Please be informed that we will be scheduling a planned maintenance on below date:-

Objective: To replace new patch cord for Everworks IDC Sdn Bhd

Planned Event Start : 23 January 2015 23:00 GMT+8 

Planned Event End : 23 January 2015 23:15 GMT+8

Downtime: 15 minutes

We wish to express our regret for any inconveniences this planned maintenance may cause.  We thank you for your cooperation and understanding in the matter.  We will continue to strive to improve our level of service and we look forward to your continued support.

If you need further assistance, please do not hesitate to contact us at:

email: cvs@everworks.com.my. 

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Announcement - Planned Downtime Notification for MPG/BMG/EWIG - 14th January 2015

Dear Valued Customers,

Please be informed that there will be a planned server maintenance by Maxis that will be carried out during this time:

Duration: 5:00 hrs

14 January 2015

2:00am ~7:00 AM GMT +8

Impact to users:

ECPA/MMS/EWIG/MPG

1. SMS/MMS MO will not be delivered to Content provider.
2. SMS/MMS MT will not be delivered to Maxis users.
3. SMS/MMS DN(Delivery Notification) will not be delivered to Content provider.
4. EWIG charging will not available.
5. BMG ECP/CRM portals will not be available
6. USSD system will not be able to do charging.

We sincerely apologize for any inconvenience caused.


For urgent inquiries please contact these hotlines +6(03)-23306867 / +6(03)-23306592 or drop an email to mpxg@maxis.com.my

For management inquiries please email info@everworks.com
For technical inquiries please email cvs@everworks.com

Read More