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Tuesday, 23 June 2015

Announcement - DiGi Planned Maintenance Notification - 25th June 2015

Dear Valued Customers,

Please be informed that there will be a planned system maintenance by DiGi that will be carried out during this time:

25th June (Tuesday) 2015
00:00 ~ 06:00 hrs (GMT +8)

Activity: LG220 Patch Installation ON NGBSS (CRQ000000235763)

Impact:
1) For GPRS, SMS, MMS, UCB, CPA, VOICE service, there will be intermittent interruption for 30mins
2) During CBP module restart, offering subscription, renewal, query balance and voucher reload will be not available, the duration will be 15mins (3PP service to be halt before the CBP restart) 
3) CRM GUI not available for 1 hour during CRM restarts.
4) All File for LBI and BI will be delay. 


DiGi Telecommunications Sdn Bhd will be conducting a planned maintenance activity during the period indicated above. This is to ensure that we provide the highest quality of services to our valued customers.

Contact DiGi's Fast Recovery Center if there is any issue regarding this matter, through this number +6 (016) 300 3000 - Available 24 hours.


For EVERWORKS management inquiries please email us at info@everworks.com
For EVERWORKS technical inquiries please email us at cvs@everworks.com



We apologize for any inconvenience caused.

 
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