We have a tendency to want to flatter our prospects, and to deliver a high level of personalisation so that they can resonate with you. Take caution though on going too personal, it should be kept simple so that you do not come across as creepy. Else your customers will start to wonder how you've managed to get such detailed -private- information about them. This isn't good to do. Normally people don't trust flattery from strangers.
3 Creepy SMS Habits to Drop
1) You know too much about them
With today's technologies and tools it makes it really easy to learn a lot about a person.
Pro tip: Embrace what you don't know and try seeming a bit lost. It's okay to not always be credible and start to be more curious. The more questions you can ask, the more natural the conversation will flow and build.
2) You're focusing too much on what they've done not what they've said
"I see that you've been to the same university as me". This is creepy. Please forget about the school, work history, summary, awards, and reference sections. Instead go straight to the associations, groups and network associations.
Pro tip: I can send them an approach which says we've noticed you said this and we'd like to ask you some questions. This builds rapport and is a more authentic way of building a relationship.
3) You are not disclosing your sources
Don't say, "I understand you recently moved jobs" "I'm aware you're looking for new software" or "I know you also know Bob". These statements raise questions that you don't want people asking themselves.
Pro tip: "I'm actually not a member of the group, ..." is an opener that might sound trivial, but that's an important phrase to include to save you a lot of time from explaining, and allows you to establish that the person you are approaching still remains to be the expert.
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It's important to remember that every approach you make must have a specific goal in mind. If not your recipient or prospect won't know what's the objective of you trying to reach out to them. You might be asking, when should you take the lead in the conversation? The answer is at some point of time when you the conversation is headed towards a direction you expect it to. The answer is vague, and you'd like an accurate answer to it, but the truth is there isn't one. The positive you can take from this is that when you place more power in the prospects hands, it's more likely that they will be more eager to open to you.
If you'd like to learn more about how we can help you with SMS Marketing, you can follow our updates here on our blog, or you can get in touch with us.
